Roobet is a relatively new online casino platform that has gained popularity among gamblers in recent years. The platform offers a wide range of games, including slots, table games, and live dealer games, as well as a variety of payment methods and bonuses to attract players. However, like many other online casinos, Roobet also faces numerous challenges and criticisms.
Brand Overview
Roobet was launched in 2019 by a company with the same name. The platform is registered in Curacao, a popular jurisdiction for online gambling roobet operators due to its lenient regulations and favorable tax environment. Roobet’s headquarters are located in the Netherlands Antilles, but the exact address is not publicly available.
The casino’s website is user-friendly and visually appealing, with a modern design that reflects the brand’s name and logo. The platform offers support for multiple languages, including English, Spanish, Portuguese, Russian, and Chinese, among others.
Registration Process
To register an account on Roobet, players must provide some basic information, such as their name, email address, password, and date of birth. They also have to choose a username and select their preferred currency (USD, EUR, or BTC).
The registration process is quick and straightforward, taking only a few minutes to complete. However, new account holders are required to undergo KYC (Know Your Customer) verification, which involves providing proof of identity, address, and payment method.
Account Features
Once the player’s account has been verified, they can access their profile page, where they can manage their personal details, track their transaction history, and view their balance. Roobet also offers a feature called «AutoBet,» which allows players to automatically bet on games based on pre-set rules and conditions.
In addition, Roobet’s loyalty program rewards players for their deposits, bets, and game play with cashback points, free spins, and other bonuses.
Bonuses
Roobet offers various types of bonuses to its players, including welcome packages, match deposits, no-deposit bonuses, and reload bonuses. New account holders can receive up to 10 BTC (approximately $40,000) in the form of a deposit bonus spread across their first five deposits.
In addition, Roobet often runs promotions, tournaments, and loyalty programs that offer players additional rewards for participating in specific games or activities on the platform.
Payments and Withdrawals
Roobet supports multiple payment methods, including cryptocurrencies (BTC, BCH, LTC), e-wallets (Skrill, Neteller), bank transfers, and credit cards. The casino also offers a feature called «Quick Deposit» that allows players to make instant deposits using their existing balance or other funds.
Withdrawal requests are typically processed within 24-48 hours but may take longer depending on the player’s location and payment method chosen. Roobet charges no fees for withdrawals, although there might be network transaction fees associated with some payment methods.
Game Categories
Roobet offers a vast library of games from top software providers such as Evolution Gaming, NetEnt, Microgaming, Play’n Go, Betsoft, Endorphina, and others. Players can choose from various categories, including slots (video and classic), table games (roulette, blackjack, baccarat), live dealer games, jackpot games, progressive slot machines, and other specialty games.
Some of the popular game titles on Roobet include:
- Slot Machine: Book of Dead
- Live Dealer: Baccarat, Blackjack, Roulette, Poker, Casino Hold’em
- Table Games: American Roulette, European Roulette, Caribbean Stud Poker
Software Providers
Roobet partners with some of the industry’s leading software providers to offer a diverse range of games and experiences. These suppliers are responsible for developing and maintaining the casino games on Roobet.
The platform also features a «Provably Fair» label, which indicates that the game outcomes have been tested by independent auditors (like iTech Labs or eCOGRA) to ensure fairness and randomness.
Mobile Version
Roobet offers a fully optimized mobile version of their website, allowing players to access games on any device with an internet connection. The mobile site is identical in design and functionality to the desktop version but requires less storage space.
The casino also has mobile apps for both iOS and Android devices that can be downloaded from the respective app stores or directly from Roobet’s website.
Security and License
Roobet takes security seriously, using a range of advanced measures like:
- SSL encryption (HTTPS connection)
- Two-factor authentication
- Secure payment processing
- Regular software updates
The casino is licensed by Curacao eGaming, which allows it to operate legally within its jurisdiction. However, the lack of regulatory oversight from more reputable jurisdictions has raised concerns among players.
Customer Support
Roobet provides customer support through several channels:
- Email: support@roobet.com
- Live Chat: Available 24/7
- Phone Number (only available for verified members): Not disclosed
- FAQ Section
While Roobet’s response to queries has been generally satisfactory, there have been some complaints about the quality of service and waiting times during peak hours.
User Experience
New players often praise Roobet’s intuitive interface and easy navigation. The casino is designed with a modern aesthetic that appeals to various tastes.
The platform offers excellent sound effects for immersive gaming experiences, as well as smooth transitions between screens. However, some users have reported technical difficulties or game loading issues in the past, which might be due to high traffic volumes during peak hours.
Performance
Roobet’s overall performance is decent but not outstanding compared to other online casinos on the market. While they excel in terms of user experience and offer an impressive range of games, their payout rates are somewhat below average, with some players complaining about lengthy withdrawal times or processing fees.
Despite its promising appearance, Roobet has a lot of catching up to do if it is to become one of the top casinos out there.